Service Desk

What is Microsoft Teams?

With Microsoft Teams on your PC, Mac, or mobile device, you can:

• Create a collaborative environment with different people.
• Use chat instead of email.
• Securely edit files at the same time.
• See likes, @mentions, and replies with just a single tap.
• Customize it by adding notes, web sites, and apps.

Click here for a video showing features of Microsoft Teams

Installing/Accessing Microsoft Teams

Installing on School PC's

Microsoft Teams is available for users to install on school PC's using Software Center.

Instructions for installing software via Software Center can be found here, once installed a reboot may be required for Teams to show up.

Install on Mobile Devices

Microsoft Teams is available to install on Android and Apple devices from the respective app stores.

Accessing via Browser

Microsoft Teams can also be used through a web browser without installing any software at http://teams.microsoft.com

Sign in using you Trinity High School email address and password.

Using Microsoft Teams 

Pick a team and channel

A team is a collection of people, conversations, files, and tools — all in one place. A channel is a discussion in a team, dedicated to a department, project, or topic.

The best way to get familiar with teams and channels is to pick a team and channel and start exploring!

• 1.    Select Teams  on the left side of the app and then pick a team.
• 2.    Select a channel and explore the Conversations, Files, and other tabs.

For more info, see Teams and channels.

Chat and share files in Teams

Start a new conversation...

...with the whole team

1. Click Teams  , then pick a team and a channel.
2. In the box where you type your message, say what's on your mind and click Send .
   
   

...with a person or group

1. At the top of the app, click New chat  .
2. In the To field, type the name of the person or people you want to chat with.
3. In the box where you type your message, say what's on your mind and click Send .
   
   
   

Reply to a conversation

Channel conversations are organized by date and then threaded. The replies in threads are organized under the initial post so it's easier to follow multiple conversations.

1. Find the conversation thread you want to reply to.
2. Click Reply, add your message, and click Send .
   
   

Share a file

Sometimes words aren't enough, and you need to post a file to a channel conversation.

1. In your channel conversation, click Attach  under the box where you type your message.
2. Select from these options:
   1. Recent
   2. Browse Teams and Channels
   3. OneDrive
   4. Upload from my computer
3. Select a file > Share a link.

If you're uploading a file from your computer, select a file, click Open, and then Send .You can always see all the files you post to a channel by going to the Files tab.

Collaborate in Teams

@mention someone

An @mention is like a tap on the shoulder — a way to get someone's attention in a channel conversation or a chat.

1. In the box where you type your message, type @, then type the first few letters of the person’s name. You can also @mention entire teams and channels.
2. Select the person. Repeat for as many people as you want to @mention.

Each person you @mention gets a notification in their Activity feed. Check for a red circle next to Activity right now to see if someone has @mentioned you!

 Stay on top of things

Notifications let you know when someone @mentions you, likes something you’ve posted, or replies to a thread you started. The Activity feed helps you stay on top of all your notifications.

1. Click Activity  .
2. Feedshows you a summary of everything that's happened in the channels you follow.
   1. Click Filter  to show only certain types of notifications such as @mentions or reactions.
   2. Select Feed > My Activity to see a list of everything you've been up to lately in Teams.
      
      

Search for messages, people, or files

Searches cover your entire organization — all the teams and channels that you're part of.

1. Type a phrase in the command box at the top of the app and press Enter.
2. Select the Messages, People, or Files tab.
3. Select an item in the search results. Alternatively, you can select More filters to further refine your search results. 

 Reorder the teams list

To reorder your teams, select Teams  , then click and drag the team name anywhere in your teams list.

Note: Every team you belong to shows up in your teams list, either in Your teams or inside Hidden at the bottom of your list.

Hide teams you don't use 

Focus on the teams you're most active in, and hide the ones where you're not. To keep you organized, we'll automatically move teams you haven't visited in several weeks to the Hidden menu at the bottom of your teams list. They'll still update with any new activity and you can visit them at any time, they just won't clutter your teams list.

You'll be informed whenever a team gets bumped down to the Hidden menu and given the option to either accept the move or undo it. Move a team back at any time by selecting More options … > Show to move it back up with the rest of the teams in your Show.

Changing Views

Here is a side-by-side comparison of the new Teams experience (Grid view) and the original Teams experience (List view). 

 You can switch back any time:

1. Select Teams.
2. Select More options next to Join or create team.
3. Select Switch view.
   
   
   
   
4.  Under Layout, choose List.