To access remote desktop please follow the guide below. 

  1. First you will need to visit

  2. Once on RM unify look for the launch pad that says CC4 Access.
  3. This will bring up the below page.
  4. You will now need to enter your username and password. Enter your username like "wfielda\yourusername" then enter your password as normal.
  5. Once logged in you will be presented with a page with one item called CC4 Access. Click on this and it will download the remote desktop file. This file will be called cpub-CC4Access-CC4Access-CmsRdsh
  6. Locate where cpub-CC4Access-CC4Access-CmsRdsh has been downloaded and double click it to launch.
  7. Enter your username and password once again in the same format as last time. "wfielda\username"
  8. Once you click OK you should be logged into remote desktop.

If you have any issues please contact us by emailing or by submitting a ticket.