Service Desk

Common Issues 2

• Program Shortcuts Missing in Start Menu
• Troubleshooting Sound Issues

Epraise 4

• Attendance
• Datasheet View
• Marksheet View
• Classnotes

General 1

• Parago Register

Grandstream 1

• The basics grandstream phone

Internet 2

• How to enter Private Browsing.
• Private Browsing Chrome

Internet Access 1

• Internet issues/not able to connect

Ipswitch 4

• Making Offline User Visible / Invisible in Ipswitch
• User is blocked when attempting to send a message.
• Change Ipswitch Password
• Error when opening attachments in Ipswitch

Outlook / Email 2

• Sending a Group Email
• Interview Room - Grove Street

One Drive / Sharepoint 1

• Accessing Email, Teams and Shared Folder

Printing 1

• No papercut prompt appearing

Projectors 1

• Dining hall screen/projector

Remote Learning 1

• Setting up your laptop

Sims 1

• Sixth Form students not showing in Sims Attendance

Schoolcomms 2

• Deleting Pupil and Staff Leavers from Schoolcomms
• Adding Schoolcoms as a Contact

Windows 7

• Keyboard Shortcuts in Windows
• Projector/TV Display Settings
• Changing your Password
• Work not appearing on desktop
• Downloading youtube videos

View all 7

Walking Talking Mocks 1

• Setting Up Camera